Our latest survey results are in, see how we are performing

· December 20, 2020 · 2:00 pm

Once again, Cal Sameday continues to shine. We would like to say a BIG THANK YOU to all our customers who have completed our survey and given us their valuable feedback. Our team work hard to ensure they are providing the very best in customer service, with excellent communication and ensuring we have vehicles on demand that collect your goods quickly and deliver on time. These results are important to use and form part of our team’s performance reviews.

Our average score excluding price rise is 4.8. Even price is scored at an average of 4.23, this is proof you can get great service at affordable prices.

We have invested heavily recently in new offices, systems, staff and training and it is great to see what we have done is paying off in your assessment of us. THANK YOU.

Communication = Excellent 4.79 95.8%
Response Times = Excellent 4.75 95.0%
Vehicle Availability = Excellent 4.77 95.40%
Service = Excellent 4.89 97.8%
Price = Good 4.23 90%

Via Survey Monkey November 2020. Scores out of 5.

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