Our latest survey results are in, see how we are performing

· November 15, 2018 · 12:35 pm

Once again, Cal Sameday continues to shine. We would like to say a BIG THANK YOU to all our customers who have completed our survey and given us their valuable feedback. Our team work hard to ensure they are providing the very best in customer service, with excellent communication and ensuring we have vehicles on demand that collect your goods quickly and deliver on time. These results are important to use and form part of individuals performance reviews who are tasked specifically on these areas.

In our October 2018 survey we scored Excellent in all areas except price which came out at Good.

Communication = Excellent 4.84 96.7%
Response Times = Excellent 4.67 93.4%
Vehicle Availability = Excellent 4.67 93.4%
Service = Excellent 4.73 94.6%
Price = Good 4.31 86.4%

Via Survey Monkey October 2018. Scores out of 5.

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